Refund Policy

Summary

Project Karma offers an optional monthly subscription called Guru. The current price is six dollars per month unless otherwise shown at checkout. All payments, invoicing and tax are handled by Dodo Payments as merchant of record. Dodo will appear on your statement.

Refunds

Monthly charges are non refundable. This includes renewal charges, which are non refundable except where required by law. If you contact us about a charge, we will review your request. You can reach us at harsh.malhotra.tech@proton.me and we will respond within three business days. Where a refund is approved, it will be issued to the original payment method. Timing depends on your payment provider and typically takes five to ten business days.

If you are charged more than once for the same period, or charged an incorrect amount, we will refund the full difference.

Cancellation

You may cancel at any time. Cancellation stops future charges. Your access to Guru continues until the end of the current paid period. There is no partial refund for unused days in a billing period. You can cancel in the app under Account, or through the Dodo customer portal linked in your invoice email.

How to request a review

To request a review of a charge, email harsh.malhotra.tech@proton.me with the subject Refund and include the email address used at checkout and your Dodo invoice ID if available. You may also contact Dodo Payments support with the same invoice ID.

Contact

For questions about this policy, contact us at harsh.malhotra.tech@proton.me. Please include the email address used for Guru and your Dodo invoice ID where possible.