Refund Policy

Summary

Project Karma offers an optional monthly subscription called Guru. The current price is US$6 per month unless otherwise shown at checkout. All payments, invoicing and tax are handled by Dodo Payments as merchant of record. Dodo will appear on your statement.

Refunds

If you would like a refund for a Guru payment, including a renewal, email support@projectkarma.me. We handle requests personally and will respond within three business days. Approved refunds are processed by Dodo Payments to the original payment method. Your bank or payment provider determines when the refund appears, usually within five to ten business days after processing.

If you are charged more than once for the same period, or charged an incorrect amount, we will refund the full difference.

Nothing in this policy limits any withdrawal, cancellation or refund rights required by applicable law, including remedies for a faulty or undelivered service. These protections apply to both initial payments and renewals where applicable. Dodo Payments may also handle refunds under its Buyer Terms.

Cancellation

You can stop renewal in the app under You, then Features & subscription, or through the Dodo customer portal linked in your invoice email. Your Guru access continues until the end of the current paid period when you cancel renewal. Cancellation does not automatically request a refund; email us if you would like one.

How to request a refund

Email support@projectkarma.me with the email address used at checkout and your Dodo invoice ID if available. A subject such as Refund helps us find your request. You may also contact Dodo Payments support. You do not need to share your password or full card details.

Contact

For questions about this policy, contact us at support@projectkarma.me. Please include the email address used for Guru and your Dodo invoice ID where possible.